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Company
Name: IBM Global Services UK
Web Address: www.uk.ibm.com
Business Description: IBM Global Services is a customer
service center that provides technical services through
outsourcing to customers.
White Paper: Frequently IBM's Global Service's customers
require quick updates on outages, updates on resolutions
and other similar items. IBM Global Services, uses PageGate
to keep people informed, both on a customer and support
staff level.
Customer Quote: "We have also found paging
is also useful in areas where cell phones have poor
reception, so they can almost be certain messages get
through".
Paul Bonehill, IBM Global Services UK
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